Service guarantee

At AGS Risk Solutions we take our promise to deliver the highest quality of service very seriously. If you have any concerns about our service delivery, we encourage you to get in touch. 

Email: Fill in our contact form and we will respond within 24 hours. Please do not include any additional personal information in your email for security reasons.  

Write: You can write a letter and address is to your relationship manager and we will respond upon receipt. A list of our offices are available here.

Call: Give us a call on +44 (0)845 094 1990 and ask to speak to our Quality Assurance Manager. 

Visit: Call in to one of our offices between 9am and 5pm and a member of staff will direct you to the appropriate person.

The Financial Ombudsman Service offers a free independent service and is able to help with most financial complaints.

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
www.financial-ombudsman.org.uk