Jane has been with AGS Risk Solutions since 2004. Previously she was with NatWest and Royal Bank of Scotland for 26 years, the last 16 of which she specialised in financial crime and risk management.
Jane has been instrumental in the development of AGS' governance framework and ensuring compliance with our legal and regulatory obligations. With a background in leading large operational teams and a desire to achieve market leading results, Jane focuses on the day-to-day running of the business so it can deliver quality within service level agreements.
Initially Mark spent his time in our field-based investigations team working on suspected fraud cases; from opportunistic insurance fraud to UK-wide organised fraud rings. Drawing upon his previous experience in the finance sector he established our Recovery division, adding ‘Track & Trace’ and establishing assets for pre-litigation closure to the AGS Risk Solutions portfolio. Having set up the AGS Intelligence Team in 2006 and centralising all intelligence within the iBase database, Mark coordinated a number of successful, complex and high profile organised fraud investigations through industry and law enforcement liaison. He now manages the Fraud and Intelligence Teams, ensuring we remain at the fore of intelligence led fraud investigations.
Martin's career in the public and private sector spans 34 years with roles in Special Branch/Counter Terrorism (Nationally) and Operational Intelligence (Football) (Nationally).
As Head of Surveillance and Covert Operations at AGS Risk Solutions, Martin is experienced in recruiting, establishing and developing sources and confidential contacts. He is experienced in training and coaching at national level and has developed local and national training programmes. Through an implicit knowledge and discretion, Martin is focused in driving fulfillment of the customer experience whilst adhering to regulatory restrictions.
Gabrielle's focus is on providing AGS Risk Solutions' clients with high levels of service and efficiency. Having enjoyed a long and successful career in the insurance industry, Gabby ensures the business is wholly in tune with the needs of its customers, as well as the fluid tempo of fraud. Prior to joining the Avertis board, Gabrielle was an independent counter fraud consultant following her role as founding Director of Absolute Customer Management Ltd, where she introduced cognitive interviewing to the insurance industry. A recognised expert within the market place, Gabrielle maintains her reputation for service excellence and remains passionate about the successful balance of service, counter fraud and commercial efficiency.
Mark has an established reputation as a respected authority on commercial risk in both the public and private sector. His previous career as Detective Constable equipped him as a major crime specialist with extensive experience in economic crime, complex fraud and major operations. With a natural ability for anticipating client and market needs, Mark’s investigative skills and appreciation of the nuances within specific industries drives the development and delivery of market leading services to a global client base. With unfaltering focus upon client delivery, Mark drives AGS Risk Solutions' success through skilled recruitment, trusted client relationships and a passion for equipping clients against the burden of financial crime.
A recognised expert with a prolific public profile in financial services, Bob previously headed financial crime and security for companies such as Nothern Rock and Lloyds TSB. Bob’s experience spans information security, anti money-laundering and sanctions, fraud and risk. Bob has engaged in leading key industry forums including; APACS, the Information Security Advisory Group, British Bankers' Association Financial Crime Advisory Panel, Centre for the Protection of National Infrastructure and the Investment Banking SIG. He has also worked with the government on the implementation of the Fraud Review. Bob provides focused leadership and direction, delivering return on investment to clients.
With an impressive book of contacts, having spent many years in the UAE and Qatar, John's focus is on establishing AGS Risk Solutions as a leading supplier of risk solutions and asset recovery services on the global stage. AGS, established in the prestigious Dubai International Financial Centre, now sits alongside the world’s major financial institutions from where John spearheads its global expansion.
Following a long and varied insurance career, Andy decided to pursue his passion for counter-fraud. Andy has a reputation as a forward thinker and is renowned in the market place for his contributions to the counter-fraud sector - having previously managed one the insurance industry's largest counter fraud teams. With a broad portfolio of contacts, Andy is in touch with legal, insurance and investigative experts on a daily basis. He has an enviable talent for recognising the specific needs of his clients and, working at AGS Risk Solutions, he helps deliver the best intelligence and counter-fraud solutions in the market.